The energy, mood, and effectiveness are surprisingly better when there is a friendly, hospitable atmosphere in a hospitality environment.

Great partnerships are more than business arrangements—they are mirrors that reveal our potential. From legendary duos in hospitality to transformative coaching relationships, the best partnerships thrive on trust, commitment, and mutual growth. When we root for each other’s success, we create something far greater than we ever could alone.

The hospitality industry needs to invest in creating leaders who can solve problems that are yet to come. While managers are trained to follow the rules and have a list of solutions for frequent problems, we need to go beyond this level of training. Investing in leadership development is beneficial not only for the leaders themselves but for the organization as a whole.

Starting a successful career in hospitality requires strong leadership skills and an understanding of the unique challenges and opportunities that exist in the industry. That's why leadership coaching can be invaluable for hospitality professionals looking to enhance their skills and achieve their career goals. However, not all leadership coaches are created equal. 

You may have heard of Ikigai, but have you heard of Kintsugi? A few years ago, I came across this beautiful concept. In Japanese culture, the art of repairing broken pottery with gold, called Kintsugi, is considered a reflection of life itself.

The philosophy behind this practice can be applied to many aspects of life, including career. This post will explore how Kitsugi can help individuals in their mid-career phase.

Being a leader is a challenging job. And I am not even talking about being a leader in life-and-death situations such as the military or emergency service work. Plain old business and organizational leadership are rough, and it comes with many responsibilities, challenges, and hardships. Despite the challenges, the blessings of being a business leader are abundant and immensely rewarding on many levels.

Employee engagement is important in any industry, but it is vital in the people business of the hospitality industry. Having engaged employess directly affects guest satisfaction, employee retention, and overall business success.

As we all know, employee retention is a critical aspect of organizational success and is essential for achieving long-term goals. I won't get into this because, as leaders, we see this as self-evident. But in this post-pandemic age, focusing on this may be more critical than ever. 

Do you feel stuck in your personal or professional life right now? Do you feel like you're just going through the motions and not making any progress toward your goals? Are you dreading that next year at this time, you may be doing the same things, at the same places, with the same people? If so, you're not alone. Getting stuck in a rut and feeling like you're not moving forward is easy. But the good news is that it doesn't have to be that way. With the right mindset and tools, you can create a vision for the future you want and take steps to make it a reality.