…Automation is reshaping hospitality at a staggering pace, some of it for the better, and like all progress, some of it for the worse.

By actively seeking feedback from the CEO and other stakeholders, the Founder could quickly identify areas where he can let go of control and empower the CEO and team to lead the organization more effectively.

Because of the Founder's reluctance to fully delegate and trust in the CEO's abilities, the Founder has created a situation where the CEO cannot fully utilize her skills and expertise. This has led to frustration, resentment, and a lack of innovation and growth within the organization.